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Ticket Collection

To collect tickets for which you had chosen "pick up" during the booking, please bring the name the tickets were booked with and the code given during the booking. The tickets can be collected anytime after the booking at the box offices, at the Culturall presale points and at the performance box office directly before the performance.

Should you not have access to your code you can retrieve it via Orders giving the payment details.

All performance box offices open one hour before the performance. We recommend to collect the tickets at least 20 minutes before the performance.

Performance Box Offices Advent and Easter Summeropening

Bundestheater Box Offices

Operngasse 2, 1010 Vienna, Tel.: +43 (1) 514 44-7880
Open: Monday to Friday 8am to 6pm, Saturday, Sunday and on holidays 9am until noon
Transport:
subway lines: U1, U2, U4 and
trolley lines 1, 2, D, J, 62, 65, the "Badner Bahn" and bus 59A (Karlsplatz / Oper station)

Burgtheater Box Office

Universitätsring 2, 1010 Vienna, Tel.: +43 (1) 514 44-4440
Open: Monday to Friday 8am to 6pmSaturday, Sunday and on holidays 9am until noon
Transport:
Trolley lines: 1, 2, D (Burgtheater station) and subway lines U2 (Rathaus station)  and U3 (Herrengasse station exit Minoritenplatz)

Volksoper Box Office

Währinger Straße 78, 1090 Vienna, Tel.: +43 (1) 514 44-3318
Open: Monday to Friday 8am to 6pmSaturday, Sunday and on holidays 9am until noon
Transport:
subway line U6 and trolley lines 41 and 42 (Währinger Straße / Volksoper station)

Staatsoper Box Office (in the main building of the opera)

Opernring 2, 1010 Vienna (Herbert-von-Karajan-Platz 1), Tel.: +43 (1) 514 44-2418
Open: Monday to Friday 8am until two hours before the performance, Saturday 9am until noon, closed on Sunday and holidays
Transport:
subway lines U1, U2, U4 and trolley lines 1, 2, D, J, 62, 65, the "Badner Bahn" and bus 59A (Karlsplatz / Oper station)

„Info unter den Arkaden” (Information under the Arcades - in the main building of the opera)

Herbert-von-Karajan-Platz 1, 1010 Vienna, Tel.: +43 (1) 514 44-2958
Open: Monday to Friday 9am until one hour before the performance, Saturday  9am to 7pm, closed on Sunday and holidays
Transport:
subway lines U1, U2, U4 and trolley lines 1, 2, D, J, 62, 65, the "Badner Bahn" und bus 59A (Karlsplatz / Oper station)