ACCESSIBILITY
Ticket purchase
Wheelchair users (with companion)
Wheelchair spaces, including one companion, are available at a 65 % discount. Reservations can be made by phone on +43.1.235 00 22 or by e-mail to ticketservice@impulstanz.com no later than three days before the performance. Selected wheelchair spaces can also be booked online. For flexible advice on available wheelchair spaces and individual requests, the ImPulsTanz team will be happy to assist. This discount cannot be combined with other discounts or promotions.
Holders of a disability pass
People with a degree of disability of 50 % or more receive a 65 % discount upon presentation of their disability pass. The discount is available at the ImPulsTanz box offices and can also be linked to the customer account in the online ticketing system, enabling independent online booking. To do so, please send a scan of the relevant proof of eligibility by e-mail to ticketservice@impulstanz.com. If specific seats are required, for example due to a visual or mobility impairment, the ImPulsTanz team will be happy to help. A discount for a companion is possible if this is noted on the pass. This discount cannot be combined with other discounts or promotions.
Box offices
Our main day box office on the mezzanine level of MuseumsQuartier (MQ main entrance, Museumsplatz 1, 1070 Vienna) can be reached via the lift next to MQ Point. We will be happy to assist if needed; please call us on +43.1.235 00 22-40 – we will come immediately!
The Ticket Office at Arsenal is barrier-free.
Venues
Akademietheater
Barrier-free access is via the main entrance (Lisztstraße 1, 1030 Vienna). A barrier-free toilet is available on the same floor.
Parking Akademietheater
Three disabled parking spaces are available at Lisztstraße 2, 1030 Vienna, directly opposite the main entrance of the Akademietheater.
Workshop Centre Arsenal
The studios are barrier-free. Barrier-free toilets are available at the ART for ART workshops.
Parking Workshop Centre Arsenal
Two disabled parking spaces are available.
Brotfabrik – Bildraum Studio
Access to the hall / studio is barrier-free. The toilet facilities can be reached via three steps and are therefore unfortunately not barrier-free.
Parking Brotfabrik – Bildraum Studio
Unfortunately, there are no disabled parking spaces on site.
Burgtheater
The barrier-free entrance is located at the corner of Bühnenhaus/Feststiege (Volksgarten side/Josef-Meinrad-Platz). After ringing the bell, front-of-house staff will take you by lift one floor up to the wheelchair spaces in the stalls/parterre. A barrier-free toilet is available on the same floor.
Burgtheater Vestibül
Barrier-free access to the ImPulsTanz Festival Lounge in the Vestibül is possible. A barrier-free toilet is available (Toi Toi Liberty); please ask our staff on site for the toilet key.
Parking Burgtheater & Vestibül
Three disabled parking spaces are available at Josef-Meinrad-Platz (Volksgarten side), 1010 Vienna (Mon–Sun, 09:00–24:00). Another disabled parking space is located at Löwelstraße 12, 1010 Vienna, behind the Burgtheater (Mon–Sat, 08:00–19:00).
Kasino am Schwarzenbergplatz
Barrier-free access is via the main entrance (Schwarzenbergplatz 1, 1010 Vienna). Front-of-house staff will guide you through the courtyard to the lift and into the auditorium. A barrier-free toilet is available on the same floor.
Parking Kasino am Schwarzenbergplatz
The nearest disabled parking spaces are located by the Akademietheater (Lisztstraße 1, 1030 Vienna) or by the Wiener Konzerthaus (Lothringerstraße 20, 1010 Vienna). Both parking spaces are approx. 300 metres from the entrance.
mumok – Museum moderner Kunst Stiftung Ludwig Wien
Barrier-free access is via a lift. Next to the revolving door, there are two heavy single-leaf doors, each with a passage width of 120 cm. The security centre can be contacted via the doorbell at a height of 1 metre. Barrier-free toilets are located at all toilet facilities in the museum, in the women’s toilets near the mumok Café and by the cloakroom. Gender-neutral barrier-free toilets are located on level –2 and on level 5 by the mumok Lounge.
Parking Main Day Box Office at MuseumsQuartier & mumok – Museum moderner Kunst Stiftung Ludwig Wien
Four disabled parking spaces are available directly in the MuseumsQuartier. Access is via the main entrance (corner of Volkstheater/Burggasse). Parking is permitted and free of charge for all persons with a disability pass for the duration of their stay at MuseumsQuartier. In addition, there are two further paid parking spaces in the Contipark car park in front of MuseumsQuartier, entrance via Museumsplatz 1, 1070 Vienna.
Odeon
Step-free access to the theatre is via the side entrance Staircase II (Große Mohrengasse 5, 1020 Vienna) and by lift to the 1st floor (the lift is 102 cm wide and 88 cm deep; the door is 75 cm wide). Access to the auditorium is via a stairlift over three steps from the 1st floor to auditorium level. A barrier-free toilet is available.
Parking Odeon
One disabled parking space is available at Lilienbrunngasse 7–9, 1020 Vienna (Mon–Fri, 09:30–21:00), approx. 350 metres from the entrance. Further disabled parking spaces are available in the Lilienbrunngasse garage, approx. 350 metres from the entrance, access via Lilienbrunngasse 6–12, 1020 Vienna.
Rathaus – Arkadenhof
Barrier-free access is via Lichtenfelsgasse 2, 1010 Vienna. Barrier-free toilets are available. Two disabled parking spaces are also available in Lichtenfelsgasse, 1010 Vienna, directly next to the entrance (Mon–Sun, 07:00–24:00).
Parking Rathaus
Two disabled parking spaces are also available in Lichtenfelsgasse, 1010 Vienna, directly next to the entrance (Mon–Sun, 07:00–24:00).
Schauspielhaus
Access to the building and the left balcony are barrier-free. A barrier-free toilet is available. One disabled parking space is available at Porzellangasse 27, 1090 Vienna (Mon–Fri, 08:00–18:00), approx. 75 metres from the entrance.
Parking Schauspielhaus
One disabled parking space is available at Porzellangasse 27, 1090 Vienna (Mon–Fri, 08:00–18:00), approx. 76 m from the entrance.
Volkstheater
Barrier-free access to the auditorium is possible via a ramp on the Neustiftgasse side. A barrier-free toilet is available on the ground floor (left tribune area).
Volkstheater – Rote Bar
Barrier-free access is via a lift. A barrier-free toilet is available on the ground floor.
Parking Volkstheater & Rote Bar
Two disabled parking spaces are located opposite the stage entrance of the Volkstheater at Neustiftgasse 1, 1070 Vienna (Mon–Sun, 08:00–22:00); one disabled parking space is located behind the Volkstheater opposite Museumstraße 1, 1070 Vienna (Mon–Sun, 19:00–24:00).
WUK Werkstätten- und Kulturhaus & WUK Projektraum
Events in the hall are barrier-free. The Projektraum is also barrier-free via lift (Staircase 4). Barrier-free toilet facilities are available in all parts of the building.
Parking WUK
Two disabled parking spaces are available at Prechtlgasse 6, 1090 Vienna (Fri & Sat, 17:00–22:00); another parking space is located at Wilhelm-Exner-Gasse 5, 1090 Vienna (Mon–Fri, 08:00–17:00). Please note restrictions when travelling by public transport this summer due to construction work.
Public transport
Almost all means of transport in Vienna are barrier-free. Every station has barrier-free access (lift or ramp). In almost all stations, tactile guidance strips help blind and visually impaired people find their way to stairs, escalators and lifts. We recommend the Wien Mobil app, as it provides real-time information. It not only shows which means of transport are barrier-free, but also whether a lift at a station is currently out of service. In addition, under Settings > Mobility, the app can be set to display only barrier-free departures and routes.
